Use this guide to help you purchase safely
While, Lasertrade offer buying protections, there is more you can do to ensure you are happy with your purchase.
1. Ask questions
Ask questions to the seller to ensure you are well informed about the listing before committing to a sale.
Tip: make sure to ask specific questions about anything you wish to know, including:
- Inclusions
- Condition
- Usage
- Known issues or defects
2. Request a video or image
Sellers are able to provide extra images or video demonstrations of their device on their listing or via the chat if it is requested.
2. Do your research
Ensure you are buying the right device by:
- Researching the device and manufacturer
- Comparing against similar devices
- Researching purchase options for parts and consumables
- Researching options for service fees and maintenance
- Researching any certification or registration fees with the manufacturer
3. Make offers
You can make an offer to begin a negotiation with the seller. This will help you get the product you want at a price you are happy with.
Click here to learn how to make an offer on a listing.
4. Use your order review period
If your order is being delivered to you via courier, once it arrives you will have 3 days to review your order.
Caution: Make sure someone is available during this period to ensure the order is as described and shown in the accepted device report. If there is a concern you must notify Lasertrade within 3 days of the device delivery.