Note: This is the process for buyers located outside of Australia.
When you check out a device from outside of Australia, you will be guided through the following steps to complete your order.
1. Shipping Quote request
Before you can complete your checkout, you will be given the option to request a shipping quote, selecting this option will secure the order while we prepare your quote.
Note: Manual international shipping quotes can take 1-3 business days to source
2. Review Shipping Quote
Once the quote has been prepared, you will receive an email with a link to the shipping quote for your review.
You will have the option to organise your own freight forwarding OR we can organise freight forwarding for you.
You can then checkout the device.
4. Make payment
We will provide payment options to secure your payment for the item/s. You will need to make full payment to the details provided during the checkout process.
Important: If the funds are not received within a week, the order will be cancelled.
If you are having issues with making payment, reach out to Lasertrade and we will do our best to assist.
5. Await delivery
After your payment has cleared, we will organise shipping from the seller, to an onshore crating facility.
Warning: Once the order has arrived at the crating facility, it becomes your responsibility and not the sellers. If you wish to insure your item/s for transit you will need to organise your own freight insurance.
Once the order arrives at the crating facility, it will be automatically accepted, and the seller will be paid.
If you have chosen not to use your own freight forwarding service:
You will be provided with the pickup and international shipping details
If you have chosen to use your own freight forwarding service:
Ensure your freight forwarders pick up the order from the crating facility in a timely fashion.
Important: If the item/s are not picked up from the crating facility in a timely manner you may incur additional costs, and the order may be returned to the seller.
If you have any issues you can contact us.
7. Order complete
When the order is accepted upon arrival at the crating facility, the seller will receive their payment and your order will be complete.
Enjoy your purchase!